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At HeyGen, security and trust are the foundation of our AI video platform. As a leader in AI video generation, we understand that handling sensitive content and data requires the highest standards. We believe powerful AI technology must integrate security and ethics from its inception, not as an afterthought. This core philosophy guides everything we do, from our infrastructure to our company policies, ensuring we protect your content while fostering innovation.

We implement comprehensive safeguards throughout the entire video generation lifecycle. Your data is protected by industry-leading security protocols from the moment you upload content until the final delivery of your AI-generated videos. We are dedicated to continuously evolving our security practices to stay ahead of emerging threats, all while maintaining the seamless, user-friendly experience HeyGen is known for.

HeyGen meets rigorous compliance requirements for global standards, including SOC 2 Type II, GDPR, CCPA, the EU-US Data Privacy Framework (DPF), and the EU AI Act. Should you need assistance, you can reach out to us at privacy@heygen.com.

Documents

REPORTSHeyGen SOC 2 Bridge Letter 2026

Subprocessors

Knowledge Base (FAQ)
  • Do HeyGen's subprocessors train its models on my business data?
  • Does HeyGen train its models on my data?
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